Privacy Policy

1. Introduction

Ready Factor is an outdoor adventure planning and organization platform designed to help individuals and groups plan, organize, and manage trips, including rafting, camping, hiking, and other outdoor adventures.

This Privacy Policy explains how Ready Factor collects, uses, stores, shares, and protects personal information when you visit our website, apply to participate in our beta program, or use our application and related services (collectively, the “Services”).

This policy describes our intended practices. Our actual collection and use of information depend on the features you use and the configuration of our Services. We will update this policy when our practices materially change.

Contact: Ready Factor — https://getreadyfactor.com — info@getreadyfactor.com

Where applicable law requires consent for particular data practices, we will obtain that consent separately. Using the Services does not replace any consent required by law.

2. Information We Collect

A. Account Information

When you create a Ready Factor account, we may collect your name, email address, and information needed to authenticate and secure your account. Ready Factor uses email and password authentication through Firebase Authentication. Authentication credentials are handled through the authentication service; we do not intend to store passwords as ordinary application data.

B. Beta Program Applications

If you apply to participate in the Ready Factor beta program, we may collect:

• Your name and email address.
• The types of outdoor trips you participate in or organize.
• Information about future trips, including anticipated dates.
• The approximate number of trips you organize annually.

We use this information to review applications, select beta participants, contact applicants about the program, and understand the needs of outdoor trip organizers. Applying does not guarantee acceptance. We retain application information for a reasonable period to administer the beta, communicate with applicants, evaluate the program, and maintain appropriate business records.

C. Trip and Planning Information

Depending on the features you use, you or a trip organizer may enter trip names, dates, destinations, itineraries, participant names and details, gear and equipment lists, meal plans and dietary information, activities, schedules, assignments, tasks, planning notes, expenses, shared costs, and other trip-planning information.

A trip organizer may enter information about other participants, including people who do not have their own Ready Factor account. Please provide only information you are authorized to share and that is reasonably necessary for trip planning.

D. Technical and Usage Information

When you visit our website or use our Services, our hosting, security, and analytics providers may collect technical or usage information, depending on configuration. This may include IP address, browser and device information, operating system, pages viewed, interactions, referral source, dates and times of access, approximate geographic information, and error or diagnostic information.

E. Cookies and Similar Technologies

Our website and, where configured, our application may use cookies, local storage, and similar technologies to support functionality, security, preferences, and analytics. Google Analytics may use cookies or similar technologies to understand website or application usage. Available controls depend on the device, browser, and services used. Where required by law, we will obtain consent before using nonessential cookies or similar technologies.

3. How We Use Information

We may use information to:

• Create, authenticate, maintain, and secure accounts.
• Provide trip-planning, organization, and collaboration features.
• Allow authorized trip participants to access shared trip information.
• Review beta applications, select participants, and administer the beta program.
• Respond to support requests and communicate about accounts or beta participation.
• Understand use of our Services, troubleshoot issues, and improve performance and features.
• Protect against fraud, abuse, unauthorized access, and security incidents.
• Maintain appropriate business records and comply with legal obligations.

We will not use personal information for materially incompatible purposes without providing additional notice or obtaining consent where required by law.

4. Shared Trip Information and Visibility

Ready Factor allows trip organizers to invite participants to a trip. Information associated with a shared trip may be visible to the organizer and authorized participants, depending on the features, permissions, and information associated with that trip. This may include trip dates and destinations, schedules, participant information, gear lists, meal plans, activities, tasks, assignments, and expense or cost-sharing information.

Do not assume information entered into a shared trip is visible only to you. Trip organizers should consider participants' privacy when entering personal information, and participants should consider what they contribute to shared trips.

We do not intend for trip information to be publicly available unless we introduce a feature that expressly enables public sharing. The application's access controls should determine who can view or change shared information; our technical controls must match these descriptions.

5. How We Share Information

A. Other Users

Trip information may be shared with the trip organizer and authorized participants as described in Section 4.

B. Service Providers

We use service providers to host, operate, secure, and improve the Services. These providers may process information on our behalf or as described in their applicable terms and privacy disclosures. Our current technology stack includes Firebase Authentication, Cloud Firestore, Firebase Hosting, and Google Analytics. The information processed depends on how each service is configured and used.

C. Legal Requirements and Protection

We may disclose information when we reasonably believe it is necessary to comply with applicable law or legal process, respond to valid governmental requests, protect the rights or safety of Ready Factor or others, investigate suspected fraud or security incidents, or enforce applicable terms and policies.

D. Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable legal requirements.

E. With Your Direction or Consent

We may share information when you direct us to do so or provide consent where required.

6. Firebase and Google Analytics

Firebase Authentication

We use Firebase Authentication to create and authenticate accounts. It processes information needed to authenticate users, which may include email addresses and authentication-related information.

Cloud Firestore

We use Cloud Firestore to store and manage application data. Depending on how you use Ready Factor, this may include account profile details, trip information, participant details, gear lists, meal plans, activities, tasks, schedules, and expense information. Access to this information should be governed by the application's permissions and database security rules.

Firebase Hosting

We use Firebase Hosting to deliver our website or application. Google may process technical information associated with delivering, maintaining, and securing requested content.

Google Analytics

We use Google Analytics to understand how visitors interact with our marketing website and, if configured there, our application. Analytics may help us evaluate performance, understand usage patterns, and improve the Services. Depending on configuration, Google Analytics may collect pages viewed, interactions, referral sources, device and browser information, approximate geographic information, and other usage data, using cookies or similar technologies.

We do not intend to send passwords, the contents of private trip plans, or other sensitive information to Google Analytics. We should configure analytics to avoid sending names, email addresses, or identifiable trip details. The exact data collected depends on our Analytics configuration.

Google's processing of information is subject to its applicable terms and privacy disclosures. See:

• Google Privacy Policy
• Firebase Privacy and Security
• Google Analytics data practices

If Google Analytics is installed only on the marketing website, references to analytics within the application should be read accordingly. We will keep this section accurate as our implementation changes.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, administer accounts and trips, operate the beta program, resolve disputes, maintain appropriate records, and meet legal obligations. Retention depends on the type of information and why it was collected.

Account information may be retained while an account is active; trip information may be retained while needed to provide trip-planning functionality; beta application information may be retained for a reasonable period to administer and evaluate the program; and technical or diagnostic information may be retained as appropriate for security and operations.

When information is no longer needed, we will take reasonable steps to delete it or dispose of it securely, subject to legal requirements and legitimate retention needs. Copies may remain temporarily in backups, logs, or service-provider systems under applicable retention practices.

8. Account Deletion and Privacy Requests

To request deletion of your Ready Factor account or personal information, or to make another privacy request, contact info@getreadyfactor.com. Include enough information for us to identify your account, but do not send passwords or unnecessary sensitive information.

We will review and respond to requests in accordance with applicable law. Account deletion may affect access to trips and information associated with the account. Information already shared with other participants may require separate handling and may remain available where necessary for a shared trip to function, subject to applicable law and our retention practices.

Some information may be retained where required by law or where a lawful and legitimate retention need applies.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures may include authentication controls, access restrictions, security configurations, and safeguards provided by service providers. No website, application, database, or electronic transmission can be guaranteed to be completely secure.

You are responsible for protecting your account credentials. Contact us if you suspect unauthorized access to your account. We will respond to security incidents and provide notices as required by applicable law.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of personal information; obtain a copy of certain information; object to or request limits on certain processing; withdraw consent where processing is based on consent; opt out of certain processing or targeted advertising where applicable; or appeal certain decisions where required by law.

To exercise an applicable right, contact info@getreadyfactor.com. We may need to verify your identity. We will respond within legally required timeframes, and exceptions may apply. We will not unlawfully discriminate against you for exercising a privacy right.

11. Children's Privacy

Ready Factor is designed for people planning and organizing outdoor adventures and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 in circumstances prohibited by applicable law. If you believe a child has provided information in violation of applicable law, contact us so we can investigate and take appropriate action. Parents and guardians should consider the privacy of minors whose information may be entered into shared trip plans.

12. International Data Transfers

Ready Factor and its service providers may process or store information in countries other than the country where you live. Where applicable law requires safeguards for international transfers, we will take steps required by that law.

13. Changes to This Privacy Policy

We may update this Privacy Policy as Ready Factor develops, introduces features, changes service providers, or becomes subject to additional legal requirements. We will update the “Last Updated” date when changes are made. For material changes, we will provide additional notice where required by law. We encourage you to review this page periodically.

14. Contact Us

Questions about this Privacy Policy, our data practices, or a privacy request can be sent to: